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Chatbots and AI – Indian SaaS space heating up

Intelligent Ticks, the ticks anybody using any chat app will be familiar with – These are the ticks that let you know if your message has been sent, delivered and read. These tiny, innocuous color changing ticks inspired Himanshu Gupta and sparked the idea for his start-up IntelliTicks. IntelliTicks provides chat and voice bot solutions […]

Health-tech start-up space in India

The reason why Nitin stepped into entrepreneurship was to bring about positive social impact. Coming from an engineering background, Nitin worked for a large telecom company. He enjoys conceptualizing, designing and making physical products. He decided to take the road less travelled and channelize his love for making product to solve a very important problem […]

Why Bootstrapping is Important

Over the last decade and more, I’ve had the privilege of working with a large number of bootstrapped entrepreneurs. These include self-financed companies and also modestly capitalized startups that operate in a capital-efficient manner applying the principles of bootstrapping. [You can review my Bootstrapping course on LinkedIn to recap these.] For our Seed Capital series of podcasts and blog […]

The tipping point

I have recently started taking workout any seriously. Every evening I go to bed thinking that I will stick to my workout goals and will workout with complete sincerity and dedication. However, morning always brings with itself an almost debilitating feeling of laziness, doubt and the usual lack of conviction – why do I need […]

Everyone is a salesperson

No matter how great the product is, the importance of a solid sales function cannot be undermined. If you do not agree with this statement, perhaps the rest of the write-up will not resonate or make sense and you are better off saving a couple of minutes by not proceeding further. If you are a […]

Startup Marathon Mindset

Startups are a glorified vocation. Much like a Marathon, the glory sits at the finish line. Much like a Marathon, only the runner knows the pain and uncertainty in reaching that finish line. I have talked to many of my startup friends about the everyday struggles and stress in a startup – almost wondering at […]

Bootstrap to Exit

Over the last decade and more, I’ve had the privilege of working with a large number of bootstrapped entrepreneurs. These include self-financed companies and also modestly capitalized startups that operate in a capital-efficient manner applying the principles of bootstrapping. [You can review my Bootstrapping course on LinkedIn to review these.] For our Seed Capital series of podcasts and blog […]

What’s your Customer Culture?

Last week, I was booking a hotel through a large global booking platform – there was an error on their site due to which an incorrect booking happened. What happened next was surprising – customer service denied that there could have been an error on the site, and refused to help. They claimed that they […]