Jared Spool has an interesting article on top user experience challenges. They are:

  • Scalability
  • Visual Design
  • Comprehension
  • Interactivity
  • Change Management

The other gap I see very often is Site Speed. In my experience, speed makes a tremendous difference to how much a site gets used. What is your sense on readiness of India’s skill pool to address the above – are we there or getting there to world class levels on these areas? I personally feel more confident of software issues such as change management, than areas like visual design and interactivity. Any thoughts?