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The Future of Search (Wall Street Journal)

It was Sunday and we were planning to go out for ice cream. I recalled someone talking about Cocoberry, a frozen yoghurt chain. I searched for “cocoberry” on Google and saw the link to Cocoberry’s page on Facebook. I visited the page and saw numerous comments by many of their satisfied customers. I could also see […]

Tracking Your Company Facebook Page (Wall Street Journal)

In my previous posts on community building on Facebook, I mapped out a way to create a Facebook strategy and promote your company’s Facebook Page. Monitoring it continuously and making sure it occupies the right position in the consumer’s mind, though, will require you to use the right analytics. Your business objectives for launching a community on Facebook […]

Top 6 Tips to Expand Your LinkedIn Network

Given the proliferation of Social Media, your profile on Social and Professional networking sites deserves a significant attention. Globally, people are harnessing the power of social media for varied purposes – to attract customers, partners and talent are some of common objectives achieved through professional networking. But, not everyone is equally successful in meeting their […]

Top 3 Reasons to use LinkedIn Answers

LinkedIn Answers is one of the most powerful and under utilized Professional Networking tools available today. Here are my take on top 3 reasons to leverage LinkedIn Answers. 1. FREE Expert Advice: Obviously, the most common reason to use LinkedIn Answers is to get free advice. Almost contrary (you still need to put effort to […]

Power of Being Online

Among various benefits internet offers to its users, “Voice of the customer” is one of the most powerful tools. The notion “Customer is the King” is absolute reality in the internet age. Let me share a recent real life incident in which I personally experienced the power of being online. Last year I bought a […]