Author Archive for Arun Natarajan

The Guy who sold 2 Cos. to Flextronics

At Venture Intelligence, we recently did a podcast with K.V. Ramani, Founder of Future Software and Co-Founder of Hughes Software Systems - both of which were acquired by Flextronics in 2004. KVR’s story is a fascinating account of the tribulations and success of an early mover in the Indian software industry, who chose - in the mid-1980s - to tread a different path than the common “body shopping” route.

Some highlights from the podcast:

# KVR’s story emphasizes how the founding idea - especially for an IT product company - should be based on something that is likely to become popular 3-5 years ahead. He believes the founders should focus on the vision for the company in the next 5 and leave the job of managing the next few quarters to the operational managers.

# The podcast has an interesting account of how KVR converted the huge problem of its largest customer, Hughes (which accounted for 30% of the business), wanting to set up its own shop in India, into an opportunity.

# KVR also highlights how Flextronics acquired and stitched together what is today Aricent by acquiring 5 Indian communications software companies (including Future Software)

You can view more highlights and download the full podcast from http://www.entrevista.in

Hemu Ramaiah – Story of an Indian Retail Pioneer

At Venture Intelligence, we recently had a great experience interviewing Hemu Ramaiah, founder of the Landmark bookstore chain (in which the Tatas acquired a majority stake in 2005). For me, the interview (which is part our Entrepreneur Podcast series “Entrevista”) served as a confirmation that a customer facing role is the best start to an entrepreneurial career.

Other key takeaways from the podcast:

* “Make Your Own Mistakes”
o Trust Your Gut (based on your understanding of customer needs)
o “Don’t let Accountants take over your business”
o Examples: Deciding to get software designed by a start-up firm (which made the effort to understand her requirements better), deciding not to charge extra for courier delivery for Internet orders, deciding to buy (rather than rent) space for the stores, etc.

* Importance of Growing the Market vs. worrying overly about competition
o Amazing story of how she decides overnight to start supplying books to her competitors (in order to boost volumes for the import orders)

* Choice between Private Equity and Strategic Investors

* Planning the Personal Exit
o Because “business is a treadmill” and “life shouldn’t pass you by”
o Basing the decision on an age cut-off (rather than some target corpus)

* Converting Problems into Opportunities
o When she learns that her daughter’s schoolmate has never visited a bookshop, Hemu decides to turn the problem (of parents not exposing their children to books), by “taking the bookstore to the school”.

You can download the full podcast from the Entrevista blog at http://www.entrevista.in

What does 2010 hold for PE & VC Investing?

As you would be aware, after falling-off-a-cliff in late 2008, Private Equity & Venture Capital investments in India have displayed steady signs of recovery since mid-2009. The environment for exits too has clearly improved with sharp up-tick in IPO and M&A activity. However, the scenario for new fund raising still remains murky. In this context, my firm Venture Intelligence is bringing together key players in the Indian PE and VC ecosystem at the APEX ’10 conference next month to introspect and brainstorm on the way forward.

The event, scheduled for February 4 at Mumbai, will feature high power panel discussions on the year ahead for Private Equity and Venture Capital in India. The event will also feature special panel discussions on PE/VC investments in various sectors including Telecom, Education, Financial Services and Healthcare & Life Sciences.

Speakers at APEX’10 include:

• Varun Sood, Managing Partner, Capvent
• Vani Kola, MD, NEA Indo-US Ventures
• Raja Kumar KEC, CEO, UTI Ventures
• Hari Buggana, MD, Evolvence India Life Sciences Fund
• Manik Arora, MD, IDG Ventures India
• Sunil Kanoria, Director, Quippo Telecom Infrastructure
• Mahesh Choudhary, CEO, Microqual Techno
• Dr. Bala Manian, CEO, ReaMetrix
• Chetan Tamhankar, CEO, SIRO Clinpharm
• S. Nandakumar, CEO, Perfint Healthcare
• Swapan Bhattacharya, MD, TCG Lifesciences
• Padmaja Gangireddy, MD, Spandana
• V.P Nandakumar, Chairman, Manappuram General Finance
• Madhusudan Menon, Chairman, Micro Housing Finance Corp.
• K. Ganesh, CEO, TutorVista
• Rajesh Bhatia, MD, Tree House Education

More information about APEX ’10 is available at http://ventureintelligence.in/ev040210.htm

I would be happy to organize a few complimentary passes for the conference for entrepreneurs from this group. Interested members can email their name, designation, company name and contact no. to info@ventureintelligence.in. Please make sure to include “VentureWoods” in the subject line. Look forward to interacting with a few VW members at APEX’10.

“The Best Years of Outsourcing Are Ahead of Us”

Despite the current challenges, the best years of outsourcing are ahead of us, according to speakers at “IT Services & BPO Connect ‘08”, a conference focused on the road ahead and investment opportunities in these sectors. The event was organized by my firm Venture Intelligence last month at Mumba. Here are a couple of extracts from the post event newsletter:

Srinath Batni, Executive Board Member at Infosys Technologies, was categorical in stating that the outsourcing industry had “a long way to go and there is still a lot of juice to be extracted”. The current challenges are not so much on the demand side, but on the supply side. “The fundamental drivers of outsourcing are not going to change overnight,” he averred. On the cost escalation front, Batni pointed how salary increases as a percentage of revenues for Indian companies have risen less than 5% over the last 10 years. Plus, wage costs in the client markets are also increasing and the number of students going in for technical education in those countries is decreasing. The differential is still attractive enough to drive outsourcing to destinations like India. On other parameters like quality and scalability too, the Indian outsourcing industry has built a strong foundation for itself. “Also, the requirement for customers to keep pace with technology – which is becoming more and more heterogeneous - for competitive advantage will continue. Customers will need technology-related support regardless of state of the economy.”

…Abhay Havaldar, Managing Director of Private Equity firm General Atlantic, emphasized the need for striking the right balance between scale and innovation. His firm was more interested in investing into companies that attacked the operating expenses of businesses rather than the SG&A budgets. The challenge for such vendors is that it requires customers to re-engineer their processes – kind of like changing the wheels while you are still moving.

Other speakers at the conference included Aparup Sengupta, CEO, Aegis BPO; Nitin Shah, CMD, Allied Digital; Subbu Subramaniam, Partner, Baring Private Equity; Partha De Sarkar, CEO, HTMT Global; Shailesh Shah, Chief Strategy Officer, Satyam; Ranjan Bandyopadhayay, Global Head of HR & Strategic Initiatives, TCS; Dev Raman, Principal, Tricolor India; Sunil Kolangara, Director-Private Equity, UTI Ventures and Ashutosh Vaidya, CEO, Wipro BPO.

Any VW members who would like a copy of the full post event newsletter, can email info@ventureintelligence.in.

Are the Best Years of Outsourcing Behind Us?

Hi,

My firm, Venture Intelligence, is organizing a conference, IT Services & BPO Connect ‘08, next Thursday (Aug. 28) at Mumbai to explore the above and relation issues facing these key sectors. The event has speakers from the largest companies as well as the most active investors in IT Services and BPO, including:

Aparup Sengupta, CEO, Aegis BPO
Nitin Shah, CMD, Allied Digital
Subbu Subramaniam, Partner, Baring Private Equity
Abhay Havaldar, Managing Director, General Atlantic
Partha De Sarkar, CEO, HTMT Global
Srinath Batni, Director, Infosys
Shailesh Shah, Chief Strategy Officer, Satyam
Ranjan Bandyopadhayay, Global Head of HR & Strategic Initiatives, TCS
Sunil Kolangara, Director-Private Equity, UTI Ventures
Ashutosh Vaidya, CEO, Wipro BPO

I would be happy to extend a few complimentary passes to IT Services and BPO entrepreneurs in this group. Interested members can email their name, designation and company name to info@ventureintelligence.in. Please include “VentureWoods” in the subject line.

Thanks

Arun

Update: IT Services & BPO Connect; July 12, Bangalore

Highly successful entrepreneurs and angel investors including N. S. Raghavan of Nadathur Holdings (and co-founder of Infosys), Dr. Prakash Mutalik of RelQ (which was acquired recently by EDS), Rajiv Mody of Sasken (a successful publicly-listed company) and K. Ganesh of TutorVista (who earlier co-founded BPO firm CustomerAsset and angel invested in KPO firm Marketics) share their Entrepreneurial Experiences and their Perspectives on the Future of the IT Services and BPO sectors

Other speakers include top executives from Applabs, Aspire Systems, Canaan Partners, Ernst & Young, IDG Ventures India, KPIT Cummins, KPMG, Langham Capital, Microland, MindTree, Nipuna, PharmARC, QuEST, Scope eKnowledge and Veda Corporate Advisors.

Network with successful entrepreneurs and top investors at this unique conference and get answers to key questions like:

Is scale all important?
How can SMEs survive and thrive in these sectors?
Can KPOs ever IPO?
Where are the new opportunities in IT Services?
What are investors looking for?

Click Here for more details.

IT Services & BPO Connect - Bangalore, July 12

Hi,

Have IT Services and BPO become a big boys only game? Can SMEs survive and thrive in these sectors? What are the new opportunities in IT Services? Can KPOs ever IPO?

My company, Venture Intelligence, is organizing a conference where successful entrepreneurs, top industry executives and investors will explore these questions in interactive panel discussions.

We have landed quite a few exciting speakers at the event, including:

Sashi Reddi, AppLabs
Deepak Kamra & Alok Mittal, Canaan Partners
Sunil Wadhwani, iGate Corp.
Ravi Pandit, KPIT Cummins
N.Krishnakumar, MindTree
Pradeep Kar, Microland
Venkatesh Roddam, Nipuna Services
Siraj Dhanani, PharmARC
Rajiv Mody, Sasken
Chandu Nair, Scope eKnowledge
K. Ganesh, TutorVista.com
Hiren Kulkarni, Zensar

The idea is to have these speakers - and other experts that we are lining up - provide start-up entrepreneurs with tips and tools to navigate the murky waters in these rapidly maturing and consolidating sectors.

For more information about the event, please visit http://ventureintelligence.in/ev120707.htm

I look forward to meeting some of the VentureWoods members at IB Connect.

Cheers

Internet & Mobile Connect - Mumbai, March 15

Hi,

My company, Venture Intelligence, is organizing a roundtable event focused on Venture Capital investments in the Internet-based Services and Mobile VAS sectors.

We have landed quite a few leading VC investors and top executives from Online Services and Mobile VAS companies as speakers at the event, including:

Murugavel Janakiraman, Bharatmatrimony.com
Alok Mittal, Canaan Partners
Alok Kejriwal, Contests2win.com
Ashish Gupta, Helion VC
Manik Arora, IDG Ventures India
Anurag Dod, Guruji.com
Avnish Bajaj, Matrix Partners
Sanjay Swamy, mChek
Nitish Mittersain, Nazara Tech
Sandeep Singhal, Nexus India Capital
Arvind Rao, OnMobile
Probir Roy, Paymate
Rajesh Sawhney, Reliance Entertainment
Ravi Adusumalli, SAIF Partners
Mahesh Murthy, Seed Fund
Sandeep Murthy, Sherpalo Ventures
Ashwin Damera, Travelguru

For more information about the event, please visit http://ventureintelligence.in/ev150307.htm

I look forward to meeting some of the VentureWoods members at Internet & Mobile Connect.

Cheers
Arun

Opportunity for start-ups to demo their product to VCs - Bangalore, Dec 12

As part of its Mobile VAS Connect event on December 12, 2006, Venture Intelligence is providing opportunity to select companies to showcase their technology products to an exclusive audience - consisting of Venture Capitalists, Investment Bankers and experienced entrepreneurs - in the form of demos.

Companies that have developed a technology product in-house AND are planning to seek VC funding within the next 12 months are welcome to apply to demo at this exclusive event. More information is available at http://www.ventureintelligence.in/demo.htm

(Please Note: There is NO FEE to apply or demo at this event.)

Do forward this message to any product companies that you think might be interested.

Thanks & Regards

Arun

Do you really need an investment banker?

US-based entrepreneur-blogger Fabrice Grinda strongly recommends that any entrepreneur - even if he/she is a “former investment banker or someone with significant M&A experience” - should use a banker when selling a business. (I think this applies when raising Private Equity/Venture Capital as well.)

From Fabrice’s post:

(Avoiding conflicts with the buyer) is the single most important reason to use bankers. Negotiating a sale of a company is one point in time at which your interests are not aligned with those of the buyer. It is very easy for the negotiation to turn acrimonious.

The sale of the company is not the end game, but only one step in its development. You will have to work with the buyer for the foreseeable future and must thus maintain a good relationship with him.

Whether negotiating the price or the details of the stock purchase agreement (SPA - representation and warranties, etc.), I always let my lawyer and bankers take the lead in the discussions. This way I can blame everything on them they are greedy and difficult while I am the reasonable guy willing to make compromises.

Speaking from the context of a US-based VC, Brad Feld thinks entrepreneurs should use an agent if they raising late-stage capital, but go direct if they are raising funds for a start-up.

From Brad’s post:

Many early stage VCs - especially those that are in saturated geographies and see a lot of deal flow dont pay much attention to deals that are promoted by an investment agent. I know a number of folks who simply hit delete on an email (the virtual equivalent to tossing the physical PPM the document most agents insist on putting together in the trash.) In the early stages, the entrepreneur is by far the best fundraiser for his company and there is a knee jerk negative reaction by many VCs against early stage deals that require an agent. At the early stage, an entrepreneur is much better served by finding an advisor (or set of advisors) or angel investor that has good VC connections and fundraising experience who can get actively involved in the company as advisor, board member, consultant, or even chairman.

Later stage companies and larger capital raises are a different story. The universe of later stage investors is very dynamic consisting of corporate (strategic) investors, high net worth individuals, private equity firms, and hedge funds in addition to later stage VC firms. Many firms enter and exit the market regularly for a variety of reasons (e.g. a number of hedge funds have recently started doing what traditionally look like late stage / mezzanine VC deals). An agent who is active at raising later stage capital will typically have some relationships with folks currently in the market, can run the drill of identifying the primary suspects for the entrepreneur, and can help manage what is typically a more complicated and less structured financing process (e.g. there often isnt a clear lead investor in a later stage deal.)