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“The Best Years of Outsourcing Are Ahead of Us”

Despite the current challenges, the best years of outsourcing are ahead of us, according to speakers at “IT Services & BPO Connect ‘08”, a conference focused on the road ahead and investment opportunities in these sectors. The event was organized by my firm Venture Intelligence last month at Mumba. Here are a couple of extracts […]

The Death of Indian Outsourcing

“Are you kidding? No way!” In 2008, the IT and IT enabled services (ITES / BPO) industries are supposed to be the major drivers of India’s economic growth. According to Nasscom, the two industries combined will employ 4 Million people, account for 7% of GDP, and 33% of foreign exchange inflow. Death of this industry […]

Domestic BPO market – next big opportunity?

Avendus has a report out on the domestic BPO sector. With the decline of the dollar and the expansion of the India domestic market in all spheres, could this be the next big opportunity? Historically, the outsourcing market in India has been export focused and most participants have been focusing their energies in building businesses […]